After Sale Service

When you place any order, you can enjoy our after sale service. We are always available to answer all your questions.

The staff at First Hair Shop are in charge of providing customers with all the information they need about items, including models, specs, usage instructions, prices, etc., to enable them to make the best choice. Until our customers receive goods, we will follow up to ensure both that the product was not damaged in transit and that the buyer was satisfied.
The logistics and transportation partners of First Hair Shop are experts in offering reliable, recognized services so that products can be delivered to clients promptly and perfectly. Please contact our customer service for quick help and support if the customer has any issues with the products or the shipping service.
When it comes to any damages or omissions caused by the production, packaging, or shipping of the products, First Hair Shop and our logistics and shipping partners will bear full responsibility. Therefore, after getting the goods, clients should thoroughly check the appearance, quantity, color, and associated accessories. We will make every effort to ensure that the hair items are free of errors.
First Hair Shop disclaims any liability for defective products that result from incorrect use, human error, or other causes unrelated to the packaging or shipping procedure. We’ll give you clear, error-free returns or refunds. Customers will get the best, most thorough after-sale support. Customers can reach us via phone or mail if they have any questions.

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